Los Ranchitos in Kewanee

Very bad business

Great people helping all the way with a good vehicle. Service department great

Was disappointed the wouldn't get my Ram in w warranty to check for a safety issue that came up. Would have to wait 2 weeks.

Great customer service! I went in just looking for more information and ended up getting a new vehicle same day! They really listened to what I wanted, and found the perfect one for me.

I had a great experience buying my Jeep Compass thanks to Charlie who was very helpful. He had great patience with all my questions and did a great job explaining all the different features that are completely new to me. Service at Crowe's has always been excellent. They've taken great care of my previous car and my daughter's Jeep.

Fixed my problem fast and for a fair price

The "owner" George treated me like I was a second class customer because I had credit problems. Admitted they inflated the price due to having to get the service work done to sell it. Previously sold me a lemon and just told me that it was "as is" with no apology or compromise. I was attempting to give them repeat business and was insulted by the owner.

We found them to be open and honest. We liked that we did not get bounced around between departments. Issue discovered on the used vehicle was fixed right away. We would definitely recommend them!

Great place to do business!

Always have taken great care of us... Love the Dodge Ram!!

Everyone here was extremely friendly and were very professional in how they explained what potentially was going to go wrong with my vehicle and quickly found me the truck I had been looking for for a long time. Honesty goes a long way and I'm grateful that they were honest and helped me find what I wanted in a short time period. Thank you Crowe Auto

Excellent

I stopped in just to inquire about a couple vehicles on the lot. I took a test drive with Scott. He was polite, conversational and answered all of my questions. Because of the great customer service, I decided to purchase my vehicle from Crowe. The process was very easy and Scott’s post-sale follow-up has made all the difference. I would definitely purchase from Crowe again!

Ive been a customer of theirs for years. They are Great people! They have best service department! I would give them 6 stars if i could

Made a great purchase from Crowe. Jack was easy and informative and thorough. I am very happy with my truck and the price.

Great cars backed up with great service! I've purchased 3 vehicles here and have loved them all. Very friendly and easy to work with

Crowe Auto group was very accommodating. I just began working with them and have had no complaints & have been impressed with their service.

Was so relaxing and easy to buy a vehicle there. Good people there.

Very HELPFUL and friendly! I love my van 😊

We were very pleased with our purchase of a new Jeep from Crowe Auto. Scott went out of his way to find the vehicle that we wanted and did an awesome job. However, Brandy, the manager, was very rude when it came to pricing our trade and could not be bothered to even introduce herself to us. We almost went to another dealer because of her.We purchased a tow package for the new Jeep and was promised it would be installed on Tuesday. Apparently the service department neglected to order the correct parts. It is now Thursday and they have had our new Jeep in their shop for 3 days with no hope of getting it back in sight. :( 5 stars for Scott; Zero for Brandy and the Service Department!

We bought a renegade, soooo many problems, no Help!!!!!!! Won't return if you paid me!!!

Good service. They even offered to give me a car while working on mine

RUDE

Always great service! Above and beyond helping with phone volume!

Easy buying process using Chrysler's affiliate purchasing program and credit card points. Charlie found the new Cummins that I was looking for at another dealer and had it ready with a 3" lift in a little over a week. No hassles or waiting in line with 10 other people.

Great place to get a Vehicle! Scott and Brandy do anything that they can to get you the vehicle you want at a price you can afford!!! I won't go any where else! Thanks Scott and Brandy!

Treated us very well. My father bought a new vehicle here.

Very good service

Finally got me a nice dependable car and it’s all thanks to Scott. I started talking with Scott a year ago and he has been patient with me and remembered me when we came in today. He made the whole experience awesome for us. We were on a time limit and he made sure my husband was out if there by time he needed to leave. Thank you very much Scott and Brandi for everything today

I know the dealers make 60% of their profit from service but Crowe thinks they can make 110%. Asked for $500 in labor to replace a shock absorber. $500 for an hour job; what a rip off!

Scumbag car dealership! BEWARE!!!!

Really shady sales people, owner is rude, GM was a complete scumbag. I would really warn people from going here to buy a car.

Professional& polite peole.the other reviews are probably biased or upset. They helped me get a car when I need one badly.

Crowe Auto Group was excellent with our recent vehicle purchase. The Crowe team was very professional and upfront with their numbers and kept their word to us. Our visits to the dealership were relaxing and we never felt pressured to buy. They also have great after sales support with their service department. We will do future business with Crowe.Thank you!

Honestly!,... With out a doubt a tremendous facility to have worked for, extremely knowledgeable in all departments, made purchasing first new vehicle absolutely stress free and overall giving me an opportunity to work with a diverse group of people that I still call my family... Thank you Crowe Auto Group for accepting me for who I was and also for letting me grow...

I bought a used vehicle from them. They stand behind their products and have great customer service.

They take very good care of my car needs very friendly. ..

Charlie was good to work with on the purchase of my new Jeep , they also have an excellent service department .

Although the sales team is awesome. The way the owners allow their team to conduct business is wrong. Our salesman was Charlie like I said he is awesome and I hope him the best. 2 weeks after we got the van. Rust started coming thru there horrible (good enough to get a sale) repair job. 2 weeks in the Cadillac converter goes out. No big deal fixed it and on our way. Less then 3 months down the road car WILL NOT start.Tried contacting the dealer. Owner gets on phone. Completely rude to my wife. Pretty much says you got a $6000 lawn ordainment, I didn't expect them to repair for free. But if you really cared about the customers you sold to considering how fresh the sale was. You would work with the people and NOT be rude. Bottom Line I WILL NEVER SPEND ANOTHER DIME THERE. I rather go the Sam Leamen Peoria and Morton Dodge. Charlie Let me know when you move on from there would love to do business with you again. He's probably the best person they have there.

Had a great experience at Crowe Auto Group. Everyone was very helpful and courteous and made the process of buying our Dodge Durango very easy.

COMPLETE SCUMBAGS. After changing the trade in value on my husband's vehicle multiple times, I informed the GM that I would be rating them poorly online and that we wouldn't be doing business with them. She then personally attacked me, and they have blocked me on Facebook so that people can't see my poor review on their site. Absolute scumbags. DO NOT BUY A CAR FROM THESE PEOPLE!!!!!!!!